Terms and Conditions

Last updated: February 6, 2025

1. Acceptance of Terms

By accessing or using the platform (the 'Service'), you ('the Customer') agree to be bound by these Terms and Conditions. This Service is designed for professional business-to-business (B2B) use. If you are entering into this agreement on behalf of a legal entity, you represent that you have the authority to bind such entity to these terms.

2. Scope of Service and Use License

The Provider grants the Customer a non-exclusive, non-transferable, revocable license to access the platform for internal business operations and field sales automation. Under this license, the Customer shall not:

  • Reverse engineer or attempt to extract the source code of the platform
  • Use the data to create a competing lead-generation or market intelligence service
  • Sublicense, sell, or rent access to the platform to any third party
  • Use the platform in any way that violates EU data protection regulations or ePrivacy Directives

3. Data Sourcing and GDPR Compliance

The Provider processes business data in accordance with the General Data Protection Regulation (GDPR). All leads are ethically sourced from public business registries and publicly available professional data sources.

The Provider relies on 'Legitimate Interest' (Art. 6(1)(f) GDPR) for processing business contact details for B2B purposes. The platform acts as a data controller for the primary database and a data processor regarding Customer-specific CRM integrations.

4. Proprietary Rights and Data Monetization

By using the platform and inputting data (including but not limited to lead status, notes, and CRM synchronization), the Customer agrees that such input becomes the property of the platform.

The Provider reserves the right to anonymize and aggregate Customer-inputted data. The Provider owns all rights to this anonymized and aggregated data and maintains the right to resell this data to third parties.

The Provider guarantees that such resold data will never expose sensitive information, trade secrets, or the identity of the Customer or its individual users.

5. Data Accuracy and Correction

The Provider strives for high data quality but does not warrant that lead details are 100% accurate or current. By using the platform, the Customer acknowledges that:

The Provider has no legal responsibility or liability for misleading or inaccurate data provided within the leads.

The Provider maintains the right, but not the obligation, to correct, update, or remove information at its sole discretion.

6. Limitation of Liability

To the maximum extent permitted by applicable EU law, the Provider shall not be liable for any indirect, incidental, or consequential damages, including loss of profits or business opportunities arising from the use of the data.

The Provider's total liability for any claim shall not exceed the total amount paid by the Customer for the Service during the twelve (12) months preceding the event giving rise to the claim.

7. User Account Security

The Customer is responsible for maintaining the confidentiality of all login credentials and for all activities that occur under their account.

  • Notify the Provider immediately of any unauthorized access
  • Ensure that each user account is used only by one designated individual
  • Maintain updated and accurate registration information

8. Intellectual Property

The platform, its architecture, the compiled database, and all original content are protected by international copyright, trademark, and database rights (Sui Generis Right) belonging to the Provider.

9. Service Availability

The Provider aims for high availability but does not guarantee uninterrupted access. We reserve the right to modify or suspend the platform for maintenance or updates without prior notice.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the EU Member State in which the Provider is registered, without regard to its conflict of law provisions.

11. Contact Information

If you have any questions regarding these Terms or data protection, please contact us at:

Email: contact@tenkai.tech